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Code not ordered Name not ordered Description Change Type not ordered Change Date descending order
BV-8950.1800-195 Electric Service Shutoff Suspension Programs Electric utility companies that halt the practice of shutting off electric service to customers as a penalty for overdue bills and temporarily restore electricity to households whose service has been suspended, usually at the request of government officials and leaders when members of the public are being asked to remain in their homes due to public health concerns. See also Electric Bill Payment Plan Negotiation Assistance (BV-8900.9120-190), Emergency Related Eviction/Foreclosure Moratoriums (BH-3800.1900), Health Insurance Policy Cancellation Moratoriums (LH-5100.2990), Natural Gas Service Shutoff Suspension Programs (BV-8950.6000-620), Utility Disconnection Notification (BV-8900.9200), Utility Disconnection Protection (BV-8900.9220), Water Service Shutoff Suspension Programs (BV-8950.9500-940). = Electric Service Shutoff Moratoriums NEW 04/02/20
RF-3400 Internet Based Counseling Services Change to "Telemental Health", RF-8385. Programs that allow mental health professionals to use telecommunications technology including video conferencing, online chat or a phone call to provide psychotherapeutic services including crisis intervention, a mental health assessment and treatment for patients who are having difficulty coping with a traumatic experience, a health crisis or other problems, but are unable to participate in an in-person session or prefer an alternative. Use of telemental health services has a number of benefits such as making access to mental health services available to people who live in rural or remote areas where counselors may be scarce; eliminating a client's need for transportation and any travel-related costs; and making it easier for patients to make time for appointments without having to take time off from work. See also E-Health Visits (LT-2800.1900), Health Crisis Information Lines (RP-1500.1400-290), Telemedicine (LV-8500). = E-Counseling = E-Psychotherapy = Internet Based Counseling Services = Internet Based Counselling Services = Internet Based Psychotherapy = Telebehavioral Health = Telebehavioural Health = Telepsychology = Telepsychiatry CODE CHANGE 04/02/20
LH-5000.2980 Health Emergency Related Personal Protective Products and Equipment Programs that provide access to face masks, disposable plastic gloves, hand sanitizers, disinfectants and other supplies that protect people from contracting or spreading communicable diseases such as the coronavirus (COVID-19) when they are grocery shopping, keeping a medical appointment or attending to other essential tasks where they will encounter other people or come into contact with surfaces that have not been disinfected. = Face Masks = Hand Hygiene Products = Hand Sanitizers = Plastic Disposable Gloves NEW 04/02/20
LH-5100.2990 Health Insurance Policy Cancellation Moratoriums Orders issued by insurance commissioners in some states in response to the COVID-19 public health crisis that require all insurance companies to extend temporary grace periods for health insurance premium payments, postpone policy cancellations and nonrenewals, and extend deadlines for reporting claims. Some orders may also include a moratorium on late payment penalties. NOTE: U.S. only. NEW 04/02/20
NS-1300 Canada Emergency Response Benefit Taxable benefit ($500 a week for up to 16 weeks) from the federal government for eligible workers who have lost their income due to COVID-19. Applicants must have stopped working because of COVID-19 or are eligible for regular or sickness Employment Insurance benefits; have had an income of at least $5000 in 2019 or in the 12 months prior to application; and be or expect to be without employment related income for 2 consecutive weeks in the initial four-week period and throughout the subsequent weeks. = CERB = COVID-19 Related Emergency Response Benefit NOTE: Canadian only. NEW 04/02/20
BV-8950.6000-620 Natural Gas Service Shutoff Suspension Programs Natural gas utility companies that halt the practice of shutting off gas service to customers as a penalty for overdue bills and temporarily restore gas services to households whose service has been suspended, usually at the request of government officials and leaders when members of the public are being asked to remain in their homes due to public health concerns. See also Electric Service Shutoff Suspension Programs (BV-8950.1800-190), Emergency Related Eviction/Foreclosure Moratoriums (BH-3800.1900), Gas Bill Payment Plan Negotiation Assistance (BV-8900.9120-250), Utility Disconnection Notification (BV-8900.9200), Utility Disconnection Protection (BV-8900.9220), Water Service Shutoff Suspension Programs (BV-8950.9500-940). = Gas Service Shutoff Moratoriums = Natural Gas Service Shutoff Moratoriums NEW 03/31/20
TH-2600.6500 Post Disaster Mental Health Services U.S. DEFINITION: Programs that provide a variety of services following or in the midst of a major disaster or large-scale emergency which help individuals cope with their own psychological reactions to the incident and/or prepare them to provide emotional support for family members, friends and neighbors who are feeling frightened, confused and no longer in control of their lives because of the event. CANADIAN DEFINITION: Programs that provide a variety of services following or in the midst of a major disaster or large-scale emergency which help individuals cope with their own psychological reactions to the incident and/or prepare them to provide emotional support for family members, friends and neighbours who are feeling frightened, confused and no longer in control of their lives because of the event. = Disaster Related Mental Health Services CHANGE 03/31/20
TH-2900.6350 Post Disaster Cash Grants Change to "Disaster Related Cash Grants", TH-2900.1785. U.S. DEFINITION: Programs that provide cash grants to businesses, individuals and families who have been affected by a major disaster or large-scale emergency including a public health crisis like a pandemic that disrupts the normal functioning of a community. Monies can generally be used to pay for temporary housing, housing repair or replacement, permanent housing construction, moving and storage, personal property replacement, medical and dental services, funeral and burial services, transportation assistance and other expenses not covered by insurance or other programs. Included are the FEMA Individuals and Households Program (a program jointly funded by the federal government and the state and administered by the state), stimulus packages approved by Congress and signed by the President, state supplemental programs, and disaster related cash grant programs offered by local government and private sector organizations. CANADIAN DEFINITION: Programs that provide cash grants to individuals and families who have been affected by a major disaster or large-scale emergency including a public health crisis like a pandemic that disrupts the normal functioning of a community. Monies can generally be used to pay for temporary housing, housing repair or replacement, permanent housing construction, moving and storage, personal property replacement, medical and dental services, funeral and burial services, transportation assistance and other expenses not covered by insurance or other programs. = Federal Stimulus Disaster Grants = Post Disaster Cash Grants CODE CHANGE 03/26/20
BD-5000.8050 School Closure Related Breakfast/Lunch Services Programs that provide bagged breakfasts and lunches that can be picked up for children who normally are served these meals at school, or make other arrangements to ensure that children from low income families have sufficient food during the period of time that schools are closed unexpectedly, such during the COVID-19 crisis. = = Grab and Go Food Distribution Centers = Grab and Go Food Distribution Centres = School Food Distribution = School Food Distribution Sites NEW 03/24/20
BV-8950.9500-940 Water Service Shutoff Suspension Programs Water utility companies that halt the practice of shutting off water service to customers as a penalty for overdue bills and temporarily restore running water to households whose service has been suspended, usually at the request of government officials and leaders due to public health concerns. The action ensures provision of hot water when sanitation is critical to alleviating a health crisis such as the coronavirus outbreak and when universal access is clearly in the best interests of the public. See also Discounted Water Service (BV-8900.1700-900), Emergency Related Eviction/Foreclosure Moratoriums (BH-3800.1900), Utility Disconnection Notification (BV-8900.9200), Utility Disconnection Protection (BV-8900.9220), Water Bill Payment Plan Negotiation Assistance (BV-8900.9120-900), Water Service Payment Assistance (BV-8900.9300-950). = Water Service Shutoff Moratoriums NEW 03/24/20

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