Subscribe

Overview
Canadian Subscribers
Payment Types We Accept Online
Subscription Costs
License Requirements
New Subscriptions
Bulk Subscription Discount
Subscription Profile
Passwords and Security
Information Verification
Refunds/Cancellations
Subscription Renewal
Lapsed Subscriptions
Registration for Evaluation Purposes

Overview

The Taxonomy Web site is subscription based. In order for you to enjoy all of the benefits available on the site, you must register information about yourself and your agency, select a payment method and become a licensed subscriber. Guests are restricted to 10 examples for each of the functions. If you wish to evaluate the Taxonomy prior to subscribing, you can register for evaluation purposes and have access to the full Taxonomy for a limited period of time through the search function. If you have a current subscription or your subscription has expired, you can also renew your subscription on the site. Below are instructions for new subscribers, renewing subscribers and people wishing to register for evaluation purposes.

Canadian Subscribers

Canadian subscribers should go here to subscribe to the Canadian Taxonomy.

Payment Types We Accept Online

We accept the following forms of payment for your online purchases: Visa, MasterCard, and JCD. We are unable to accept cash, checks, C.O.D. orders and wire transfers for the purchase of the subscription through the Taxonomy Web site. If you would like to make a purchase using either a check or purchase order, please follow the directions in the Subscription Process section.

Subscription Costs

Organization Annual
Subscription Rate
AIRS Members Nonprofit Rate $200 per year
Non-AIRS Members Nonprofit Rate $250 per year
AIRS Members For-Profit Rate $500 per year
Non-AIRS Members For-Profit Rate $650 per year
If you are a software vendor, please see the License Requirements section below.

AIRS membership rates apply only to subscribers with current AIRS membership. AIRS membership is subject to confirmation and subscriptions/access to Taxonomy website will be revoked if AIRS membership is determined to be inactive.

License Requirements

An organization needs a license to engage in any use of the Taxonomy. In situations where there is a central database maintained for use by multiple organizations, each of the organizations needs its own license. Please contact 211 LA County for more information about licenses.

Please note that the above subscription rates do not apply to software vendors and that the Taxonomy Subscription Agreement does not permit software vendors to incorporate the Taxonomy into a software product or service. If you are a software vendor and are interested in using the Taxonomy in your software product or service, please see the Software Vendor License Agreement and contact 211 LA County directly at taxonomy@211la.org.

New Subscriptions

To obtain a new subscription to the Taxonomy:

  1. Scroll to the bottom of the home page of www.211taxonomy.org and click on the "Subscribe" button.

  2. Fill out the registration form in its entirety and click on the "Continue" button at the bottom of the form.

    • Tips:
      • If possible, use a system or non-personal e-mail address. The e-mail address will become your username and will need to be entered each time one of your staff logs onto the site. Staff members may leave and you don't want to continually have to update your username. You will have one account, but multiple staff members can be logged onto the site at the same time.
      • Use a password that will be easily remembered as well as secure. Use a combination of uppercase alpha characters and numbers for the maximum level of security.
      • Make sure all the information is entered correctly on the form before continuing.
      • If you are an AIRS member, make sure to enter your membership number. If you are paying by credit card, the system will calculate your payment amount based on the information you enter here. If you neglect to fill in this number or enter it incorrectly, you will not receive your membership discount.
      • Make sure that your legal status is correct. If you are paying by credit card, the system will calculate your payment amount based on whether you are a nonprofit, government or for-profit agency.

  3. The next step is to pay for your subscription. Select the payment option you wish to use and follow the directions below to complete the process.

    • Credit Card Payment Option: Once you click on the Enter Credit Card data button, you will be taken to our secure credit card processing company, Authorize.net. Complete the Authorize.net form and click on "Submit Transaction". NOTE: make sure that the billing address for your credit card is entered in the address field. The transaction will be rejected if the addresses do not match. CLICK ON SUBMIT ONLY ONCE. If you click multiple times, you will be charged an additional amount for each click! When your card has been successfully charged, you will be brought back to the Taxonomy web site and a confirmation e-mail will be sent.
    • Other Payment Methods: We accept company checks and purchase orders. If you would like to pay with either of these methods, click on the "Pay with Purchase Order or Other Means" button, then download the order form, fill it out and fax it to (626) 442-6940 or mail it to:

      211 LA County
      Taxonomy Subscriptions
      P.O. Box 726
      San Gabriel, CA 91778

      Once we receive the P.O. number or your check, we will manually activate your account giving you full privileges as a subscriber. You will receive an e-mail notification informing you of the activation. Please give us 2-3 business days to verify your status and activate your subscription.

  4. Congratulations! You are now a licensed subscriber with full access to all the benefits on the site.

  5. If you entered your registration and clicked on “Continue” but did not pay at that time and now wish to complete the payment process:
    • Log in to the site with your username and password.
    • Click on the link to your profile. It is next to the "Log out" button at the top of the Home page. The site will take you to your profile.
    • Click on the "Subscribe or Renew Subscription" link near the bottom of the page. The site will take you to the page where you can select your payment option.
    • Choose your payment option and follow the directions for credit card purchase here (anchor link to credit card directions) or other payment here (anchor link to other payment directions).

Bulk Subscription Discount

If you would like to take out 10 or more subscriptions at the same time, you are eligible for a 10% discount. We only accept company checks or purchase orders for bulk subscriptions so you will need to download the order form and fill it out accordingly. Bulk discounts are only available on 1-year subscriptions.

Subscription Profile

Please make sure to visit your subscription profile often and keep the information current by clicking on your underlined name at the top of the page next to the "Log Out" button. Once you are viewing your profile, if you need to make a change click on the "Edit" button. If the original contact person for the subscription leaves and you don't update the information, it will be difficult for us to manage your subscription properly.

Passwords and Security

Make a note of your password and keep it handy. You will be asked to log in again periodically. Simply type your password and “yes” next to “Subscription Agreement” indicating your willingness to comply with our Taxonomy Subscription Agreement. You will also see a message telling you how long your login will remain valid. If you forget your password, click on the button "Forgot your password?" and the system will send you an e-mail assigning you a temporary password. You have the option of changing the password the system has assigned. Simply click on “Please visit the following link to change your password now” in your e-mail notification and enter the password you wish to use. All staff within your organization may use the same username and password, but under no circumstances are you to share this information with people outside your organization. To do so constitutes a violation of the Taxonomy Subscription Agreement.

Information Verification

Please note that any information you provide in connection with obtaining a subscription (including nonprofit and/or AIRS membership information) may be verified and your subscription may be placed on hold or terminated in the event of inaccuracies or discrepancies.

Refunds/Cancellations

No refunds are available. If, as a subscriber, you wish to cancel your subscription to the Taxonomy Web Site, you can either send an e-mail message to taxonomy@211LA.org (with the subject line of "Subscription Cancellation) or allow your subscription to lapse.

Subscription Renewal

If you are a current subscriber (i.e., have time left on your subscription), or if your subscription has expired, please follow the directions below to renew your subscription:

  1. Login to the Taxonomy Web site with your username and password.

  2. Click on the link to your profile. It is next to the “Log out” button at the top of the Home page. The site will take you to your profile.

  3. Click on the “Subscribe or Renew Subscription” link towards the bottom of the page. The site will take you to the page where you can select your payment option.

  4. The next step is to pay for your subscription renewal. Follow the directions in the “Subscription Process” section above.

Lapsed Subscriptions

If you allow your subscription to lapse and do not renew it within a specified period of time, your access to search, print, download, recent changes and manage filter functions will be terminated. You may want to check the status of your subscription periodically. Log onto the site and click on your name at the top of the page to display your profile. Information about when your subscription will expire is included near the bottom of the page.

Registration for Evaluation Purposes

If you want to evaluate the Taxonomy prior to subscribing, click on “Subscribe” at the bottom of the page, complete the form and under “Purpose in Registering”, choose “Evaluate Taxonomy”. You will have access to the entire Taxonomy through the search function for a limited period of time.

Privacy Policy. Terms of Use. Contact 211 LA County.