The Taxonomy Web site is subscription based. In order for you to enjoy all of the benefits available on the site, you must register information about yourself and your agency, select a payment method and become a licensed subscriber. Guests are restricted to 10 examples for each of the functions. If you have a current subscription or your subscription has expired, you can also renew your subscription on the site. Below are instructions for new subscribers, and renewing subscribers.
We accept the following forms of payment for your online purchases: Visa, MasterCard, and JCD. We are unable to accept cash, checks, C.O.D. orders and wire transfers for the purchase of the subscription through the Taxonomy Web site. If you would like to make a purchase using either a check or purchase order, please follow the directions in the Subscription Process section.
|AIRS Members Nonprofit Rate||$200 per year|
|Non-AIRS Members Nonprofit Rate||$250 per year|
|AIRS Members For-Profit Rate||$500 per year|
|Non-AIRS Members For-Profit Rate||$650 per year|
|If you are a software vendor, please see the License Requirements section below.|
AIRS membership rates apply only to subscribers with current AIRS membership. AIRS membership is subject to confirmation and subscriptions/access to Taxonomy website will be revoked if AIRS membership is determined to be inactive.
Please note that the above subscription rates do not apply to software vendors and that the Taxonomy Subscription Agreement does not permit software vendors to incorporate the Taxonomy into a software product or service. If you are a software vendor and are interested in using the Taxonomy in your software product or service, please see the Software Vendor License Agreement and contact 211 LA County directly at firstname.lastname@example.org.
To obtain a new subscription to the Taxonomy:
Once we receive the P.O. number or your check, we will manually activate your account giving you full privileges as a subscriber. You will receive an e-mail notification informing you of the activation. Please give us 2-3 business days to verify your status and activate your subscription.
If you would like to take out 10 or more subscriptions at the same time, you are eligible for a 10% discount. We only accept company checks or purchase orders for bulk subscriptions so you will need to download the order form and fill it out accordingly. Bulk discounts are only available on 1-year subscriptions.
Please make sure to visit your subscription profile often and keep the information current by clicking on your underlined name at the top of the page next to the "Log Out" button. Once you are viewing your profile, if you need to make a change click on the "Edit" button. If the original contact person for the subscription leaves and you don't update the information, it will be difficult for us to manage your subscription properly.
Make a note of your password and keep it handy. You will be asked to log in again periodically. Simply type your password and “yes” next to “Subscription Agreement” indicating your willingness to comply with our Taxonomy Subscription Agreement. You will also see a message telling you how long your login will remain valid. If you forget your password, click on the button "Forgot your password?" and the system will send you an e-mail assigning you a temporary password. You have the option of changing the password the system has assigned. Simply click on “Please visit the following link to change your password now” in your e-mail notification and enter the password you wish to use. All staff within your organization may use the same username and password, but under no circumstances are you to share this information with people outside your organization. To do so constitutes a violation of the Taxonomy Subscription Agreement.
Please note that any information you provide in connection with obtaining a subscription (including nonprofit and/or AIRS membership information) may be verified and your subscription may be placed on hold or terminated in the event of inaccuracies or discrepancies.
No refunds are available. If, as a subscriber, you wish to cancel your subscription to the Taxonomy Web Site, you can either send an e-mail message to taxonomy@211LA.org (with the subject line of "Subscription Cancellation) or allow your subscription to lapse.
If you are a current subscriber (i.e., have time left on your subscription), or if your subscription has expired, please follow the directions below to renew your subscription:
If you allow your subscription to lapse and do not renew it within a specified period of time, your access to search, print, download, recent changes and manage filter functions will be terminated. You may want to check the status of your subscription periodically. Log onto the site and click on your name at the top of the page to display your profile. Information about when your subscription will expire is included near the bottom of the page.
Thank you for your interest in obtaining or renewing your 211 HSIS taxonomy subscription
211 LA is preparing to launch delivery of the 211 Human Services Indexing System (HSIS) (formerly the 211 LA Taxonomy) via an API. The API will enable licensed vendors and licensed users to receive real time updates to the HSIS taxonomy. As part of the transition to delivery via API, the current process of providing an XML download will be retired in January 2024. 211 LA is working with its licensed vendors to enable integration of the API within their applications. We are targeting to have our licensed vendor transition completed by January 2024.
The 211 HSIS website is also being updated. The updates will continue to support the existing filtering functionality and “how-to” guides you enjoy today as well as additional features including enhanced search functionality.
Below is a table summarizing the new subscription tiers related to the Website and HSIS taxonomy:
Below is a table describing some common user situations and highlights the considerations for and impact on your organization with respect to desired functionality and 211 HSIS access.
|Situation||What it means for my organization|
|Current Subscriber who uses a licensed vendor or does not need to download the XML file||
|New Subscriber who uses a licensed vendor or does not need to download the XML file||
|Current or New Subscriber who need access to the HSIS taxonomy and do not/will not use a licensed vendor||
Check out our FAQ on Subscriber API Activity here.
If you have any questions regarding the HSIS taxonomy API and the ongoing transition, please send an email to:
We will continue to provide updates and information regarding the HSIS taxonomy as the transition plans and materials are finalized.
Thank you for your continued support and use of the HSIS taxonomy within the I&R community!!The 211 HSIS Team