Term Music Merchandise Complaints
Code DD-1500.6170
Definition Programs that accept and, where possible, attempt to resolve customer complaints about the quality, content or sales of music in any of a variety of formats (CDs, MP3s, vinyl) or delivery mediums (satellite radio or music streaming services), musical instruments or other music related products. Issues may include poor sound quality, late deliveries, non-delivery of prepaid items, unauthorized credit card charges, charges for items that were returned, cancelled subscription services, failure to safeguard personal data despite guarantees, or other problems with the business practices of the merchandiser.
Created 11/1/18
Changed 11/1/18
Use References Audio Content Complaints
MP3 Complaints
Musical Instrument Complaints
Music CD Complaints
Music Streaming Service Complaints
Vinyl Record Complaints
See Also References Musical Instrument Donation Programs (TI-1800.4500-500)
Musical Instrument Loan (TJ-4500.5400)
Musical Instruments (PL-7200.5000)
Music/Audio Downloading Web Services (TJ-1800.3300-600.50)
Music Groups (PS-8200.5000)
Music Instruction (PL-7400.5500)
Music Libraries (TJ-4400.8100-560)
Music Museums (TA-5500.6150)
Music Performances (TA-5750)
External Classification Terms Consumer Complaints Processing and Investigation (UW 6.3.05.01)
Consumer Protection (NTE W90)
Consumer Protection (NPC W07)
Consumer Services (CAN CO-150)
Legal, Consumer and Public Safety Services (AIRS LE-450)
Related Concepts
Facet Service
Comments
Bibliographic References

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