Term Warranty Complaints
Code DD-1500.9850
Definition Programs that accept and, where possible, attempt to resolve complaints regarding the clarity of conditions of warranties, product guarantees and service agreements; problems with obtaining repair services, replacements or refunds as promised by the warranty or guarantee; or other similar problems.
Created 3/10/92
Changed 10/2/18
Use References Product Guarantee Complaints
Service Agreement Complaints
See Also References
External Classification Terms Consumer Complaints Processing and Investigation (UW
Consumer Protection (NPC W07)
Consumer Protection (NTE W90)
Consumer Redress (UW
Consumer Services (CAN CO-150)
Legal, Consumer and Public Safety Services (AIRS LE-450)
Related Concepts
Facet Service
Bibliographic References

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