Term Website Design Company Complaints
Code DD-1500.9865
Definition Programs that accept and, where possible, attempt to resolve complaints regarding the quality, advertising or sales of website design services. Complaints may focus on communication issues such as listening, managing expectations and meeting deadlines; overpromising or failure to deliver; technical limitations and hosting issues; lack of ability to support requirements for ongoing enhancements; poor alignment with the purchaser's brand; lack of a professional look and feel; an unstable company that went out of business without a forwarding address; and other similar problems.
Created 10/18/18
Changed 11/1/18
Use References Website Design Complaints
Website Designer Complaints
See Also References Computer Complaints (DD-1500.1730)
Internet Service Provider Complaints (DD-1500.4820)
External Classification Terms Consumer Complaints Processing and Investigation (UW 6.3.05.01)
Consumer Protection (NTE W90)
Consumer Protection (NPC W07)
Consumer Services (CAN CO-150)
Legal, Consumer and Public Safety Services (AIRS LE-450)
Related Concepts
Facet Service
Comments
Bibliographic References "27 Complaints About Web Design Companies", By Andy Crestodina, https://www.orbitmedia.com/blog/web-design-complaints/

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