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NOTE: to run a search using one of the filters, click on “change” next to “Viewing” and select the filter you wish to apply. Resulting searches will include only terms included in the customized filtered set.

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Subscriber Transition

Thank you for your interest in obtaining or renewing your 211 HSIS taxonomy subscription

211 LA is preparing to launch delivery of the 211 Human Services Indexing System (HSIS) (formerly the 211 LA Taxonomy) via an API. The API will enable licensed vendors and licensed users to receive real time updates to the HSIS taxonomy. As part of the transition to delivery via API, the current process of providing an XML download will be retired in January 2024. 211 LA is working with its licensed vendors to enable integration of the API within their applications. We are targeting to have our licensed vendor transition completed by January 2024.

The 211 HSIS website is also being updated. The updates will continue to support the existing filtering functionality and “how-to” guides you enjoy today as well as additional features including enhanced search functionality.

Below is a table summarizing the new subscription tiers related to the Website and HSIS taxonomy:

Below is a table describing some common user situations and highlights the considerations for and impact on your organization with respect to desired functionality and 211 HSIS access.

SituationWhat it means for my organization
Current Subscriber who uses a licensed vendor or does not need to download the XML file
  • You will can renew your subscription at the subscription rates shown above:
  • Your subscription will enable continued use of the HSIS taxonomy through your licensed vendor but you will not be able to download the HSIS taxonomy via XML or PDF as that functionality will be discontinued
  • Once the new Website is available there will be a new online agreement we will ask subscribers to acknowledge
New Subscriber who uses a licensed vendor or does not need to download the XML file
  • You can establish your new subscription at the subscription rates shown above:
  • Your subscription will enable use of the HSIS taxonomy through your licensed vendor but you will not be able to download the taxonomy via XML or PDF as that functionality will be discontinued
  • Once the new Website is available there will be a new online agreement we will ask subscribers to acknowledge
Current or New Subscriber who need access to the HSIS taxonomy and do not/will not use a licensed vendor
  • You will need to become a licensed user to enable access to the HSIS taxonomy API
  • You will need to sign an HSIS taxonomy agreement
  • You will need to integrate your application with the HSIS taxonomy API

  • If you would like access to the HSIS taxonomy sandbox to assist in your development activities, please send your request to the email below to initiate the process to complete a sandbox agreement and provide access to the developer tools:
    211HSISAPITransition@211la.org
  • As a licensed user, you will have full access to the Website functionality including access to the APIs
  • If your organization is a 211, Area Agency on Aging (AAA) or a Crisis Line, please reach out to 211 LA at the above email and we can work together on the path to becoming a Licensed User including access to the Sandbox and Production API.

Check out our FAQ on Subscriber API Activity here.

If you have any questions regarding the HSIS taxonomy API and the ongoing transition, please send an email to:

211HSISAPITransition@211la.org

We will continue to provide updates and information regarding the HSIS taxonomy as the transition plans and materials are finalized.

Thank you for your continued support and use of the HSIS taxonomy within the I&R community!!

The 211 HSIS Team