Term 211 Systems
Code TJ-3000.8500
Definition A collaborative group of local comprehensive and specialized information and referral providers who have agreed to coordinate information and referral service delivery to provide seamless access to information about community resources via the three digit number assigned for this purpose, 211. Depending on the size and nature of the community, 211 systems may consist of only a few organizations that provide information and referral or may include a diverse array of organizations that furnish some type of I&R. Some of these organizations may supply a very specialized type of I&R service (e.g., for people with disabilities or older adults), while others may provide a comprehensive range of assistance. The coordination of all I&R services and programs within a community and, where relevant, beyond, constitutes the 211 system.
Created 9/14/04
Changed 1/21/10
Use References 2-1-1 Systems
See Also References 211 Administrative Entities (TD-1100.8600)
External Classification Terms Information and Referral (Separately Organized) (UW
Information & Referral (NPC P05.17)
Information Services (AIRS IS-330)
Information Services (CAN IS-330)
Personal Social Services (NTE P50)
Related Concepts Organization/Facility Type
Facet Organization/Facility Type
Bibliographic References

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