Term Software Maintenance/Support
Code TP-3350.3300-800
Definition Programs that help nonprofit organizations, small businesses and other groups obtain access to the expertise they require to ensure that critical software is operating properly and that the user has access to new versions of the software and troubleshooting assistance, when required. Included are programs that help the organization negotiate maintenance and support contracts with software vendors or other groups and those that provide these services directly.
Created 9/16/03
Changed 10/28/03
Use References
See Also References Learning Management System Selection/Support (TP-3350.8000-400)
Software Selection/Support (TP-3350.8000)
External Classification Terms Capacity Building and Effectiveness Enhancement (UW 8.2.00.00)
Nonprofit Management (NTE S50)
Organizational Development & Training (NPC S04)
Other Government/Economic Services (AIRS OT-600)
Other Government/Economic Services (CAN OT-600)
Related Concepts
Facet Service
Comments
Bibliographic References

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